Inovai / AI integration
People still retype emails into the ERP.
The workflow reads, checks and records in the ERP. A human approves exceptions.
Manual retyping between email, ERP and CRM costs hours every day.
We build a workflow with fixed steps, an agent with tools and approval of exceptions.
Data in the system without retyping, with an audit trail.
What you get
The system handles the routine, a human the exceptions, everything is traceable.
How it works
The pilot runs on your real data, the agent is tested in a copy.
In the test, the agent cannot reach real systems. No emails, payments or database writes are executed.
What if the agent makes a mistake in production?
A human approves actions with impact and each one is traceable. Before launch we attack the agent in a sandbox, so a mistake shows up there, not at a customer.
Do we have to change our ERP or CRM?
No, we connect via API, files or email. The systems stay, only who retypes into them changes.
How do we know it pays off?
Before the pilot we calculate staff time, error rate and volume, after the pilot we compare the real numbers. If the economics don’t work, we say so.